Job Description
Assist senior trainers in conducting training sessions for franchise partners across Hospitality, F&B, Wellness, and Retail verticals. Help develop and update Standard Operating Procedures (SOPs) and training manuals. Support the evaluation of partner performance by collecting data and scheduling visits. Assist in monitoring franchise execution and customer experience to ensure consistency with brand standards.
Job Description
Develop and lead the overall training strategy for all franchise partners across Hospitality, F&B, Wellness, and Retail verticals. Oversee the creation, implementation, and continuous improvement of all SOPs and training programs to drive operational excellence. Lead the performance evaluation framework for the entire franchise network, analyzing KPIs to suggest strategic improvements. Be accountable for ensuring brand consistency, operational efficiency, and a superior customer experience across all franchise locations. Manage and mentor the team of franchise trainers, setting clear goals and development paths.
Job Description
Train and guide franchise partners across Hospitality, F&B, Wellness, and Retail verticals. Develop SOPs and training manuals aligned with brand standards. Evaluate partner performance and suggest operational improvements. Ensure consistent franchise execution and customer experience.